Knowledgebase

Plus Addressing is a feature of Creative Answers webmail that allows you to automatically filter your incoming mail without creating a content filtering rule. Please consider the following example of plus addressing:

If your email address is myname@domainname.com and you want to sign up for a newsletter called Financial News. Furthermore, you want that newsletter to be delivered to a specific folder in your webmail called "financialnews".  With plus addressing you can  sign up for the newsletter with the email address below:

myname+financialnews@example.com

IMPORTANT NOTE: that the folder name is AFTER the username but before the @domainname.com.

When the newsletter gets delivered to your email account, it will be directed to the financialnews folder, which will be created automatically if it does not already exist. No additional steps are required. The whole process is automatic.  In addition, if you include the '/' character in your plus address, you can automatically create
sub-folders, as in the following example:

myname+Newsletters/financialnews@example.com

This email address will create a folder called Newsletters, then create an financialnewsfolder under it,
and drop the newsletter into the financialnewsfolder.

You also have the option to connect to folders in your email using POP3 by using plus addressed emails.  This enables you to retrieve the folders into your PC email client.  To use this use the plus addressing email as your client login on yo PC.

To enable Plus Addressing in your webmail account, please follow these instructions.

1. Login to your webmail account at http://bizmail.creativeanswers.com.au/
2. Go to Settings
3. Go to Account Settings
4. Select Plus Addressing tab
5. Select Enable Plus Addressing
6. Select one of these three options:
   1. Move to folder
   2. Move to folder if it exists
   3. Leave in Inbox
7. Click Save

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