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Are scheduled backups required when the Continuous Data Protection is enabled?
The Continuous Data Protection feature will backup files less than 50 MB in almost real-time...
Views: 36
Can I backup Mapped/USB/External drives?
Creative Answers Online Backup service supports the backing up of mapped drives, external drives...
Views: 33
Can I backup open files with the Online Backup Service?
You can backup open files using the Open file Backup feature available with Creative Answers...
Views: 19
Can I restore my backed up data to multiple computers/any computer of my choice?
The data you back up using Creative Answers Online Backup Service can be restored to any computer...
Views: 18
Continuous Backup is not backing up some files. Why?
The default rules determine the files that will be backed up using the Continuous Data...
Views: 26
Do scheduled backups occur when Continuous Data Protection is enabled?
Scheduled backups run when you have Continuous Data Protection enabled or disabled. The...
Views: 38
Does the backup service perform scheduled backup jobs in the Log-Off mode?
Creative Answers Online Backup service will perform scheduled backups in the Log-Off mode (even...
Views: 30
Getting your backup going quickly
Creatie Answers online backup service can be quickly and easily setup. This article...
Views: 22
How do I backup my Mapped drives?
The Online Backup service supports backing up mapped drives. Backing up data from the...
Views: 35
How do I delete my Backup set data from the server?
You can delete data from the Backup set as follows:
Select the 'Restore' tab
Select the...
Views: 24
How do I disable the Open file Backup feature?
You can disable the open backup feature in Windows XP, Windows 2003, Windows...
Views: 31
How do I download the Backup software
The software for Creative Answers backup service can be downloaded online. Please click...
Views: 30
How do I edit the backup list?
The backup list contains the list of folders and files that will be backed up. It can be...
Views: 32
How do I perform an Interactive backup?
An interactive backup is a backup that you can commence immediately. To start an...
Views: 24
How do I schedule a backup?
The Online Backup service client allows users to schedule backups to run automatically when the...
Views: 31
How do I use the Continuous Data Protection feature?
You can enable or disable the Continuous Data Backup feature for the Online Backup service. ...
Views: 29
How is data encrypted on storage?
The data stored on Creative Answers service is encrypted using a secure key mechanism with a user...
Views: 48
How is data encrypted on transmission?
The data transferred between Creatie Answers client software and your PC, laptop or server is...
Views: 39
How to set an alert in case my scheduled backup fails?
An alert can be set to provide notification if the schedueld backup fails. To set an alter...
Views: 36
There are some files or folders marked in red on the top pane of the main screen. Why?
The system supports the exclusion of files and folders from the backup. The files or...
Views: 24
Upgrading your Online Backup Software
To upgrade Creative Answers Online Backup software, please follow the instructions below....
Views: 41
What are the advantages of Continuous Data Protection
The Continuous Data Protection (or Continuous Backup) provides the following advantages:
It...
Views: 29
What is Bandwidth Throttle?
The application by default uses maximum bandwidth available. This can affect the performance of...
Views: 28
What is Continuous Data Protection (CDP)?
The Continuous Data Protection (CDP) feature automatically recognises changes made to files...
Views: 34
What is the 'Automatic Selection' feature?
The 'Automatic Selection' option assists you to automatically backup the most commonly used...
Views: 24
What is the Bandwidth test feature?
The menu includes an option to test the upload and download bandwidth. On clicking the...
Views: 49
Will a missed scheduled backup take place when the computer is restarted after the scheduled time?
If your computer is turned on after the scheduled backup time the backup will commence when the...
Views: 27
Will my scheduled backup continue if the system restarts while the scheduled backup operation is in progress?
The scheduled backup that was in progress will automatically continue once you restart the computer.
Views: 27