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Are scheduled backups required when the Continuous Data Protection is enabled?
The Continuous Data Protection feature will backup files less than 50 MB in almost real-time...
Views: 252
Can I backup Mapped/USB/External drives?
Creative Answers Online Backup service supports the backing up of mapped drives, external drives...
Views: 249
Can I backup open files with the Online Backup Service?
You can backup open files using the Open file Backup feature available with Creative Answers...
Views: 231
Can I restore my backed up data to multiple computers/any computer of my choice?
The data you back up using Creative Answers Online Backup Service can be restored to any computer...
Views: 208
Continuous Backup is not backing up some files. Why?
The default rules determine the files that will be backed up using the Continuous Data...
Views: 259
Do scheduled backups occur when Continuous Data Protection is enabled?
Scheduled backups run when you have Continuous Data Protection enabled or disabled. The...
Views: 271
Does the backup service perform scheduled backup jobs in the Log-Off mode?
Creative Answers Online Backup service will perform scheduled backups in the Log-Off mode (even...
Views: 260
Getting your backup going quickly
Creatie Answers online backup service can be quickly and easily setup. This article...
Views: 228
How do I backup my Mapped drives?
The Online Backup service supports backing up mapped drives. Backing up data from the...
Views: 285
How do I delete my Backup set data from the server?
You can delete data from the Backup set as follows:
Select the 'Restore' tab
Select the...
Views: 260
How do I disable the Open file Backup feature?
You can disable the open backup feature in Windows XP, Windows 2003, Windows...
Views: 267
How do I download the Backup software
The software for Creative Answers backup service can be downloaded online. Please click...
Views: 275
How do I edit the backup list?
The backup list contains the list of folders and files that will be backed up. It can be...
Views: 254
How do I perform an Interactive backup?
An interactive backup is a backup that you can commence immediately. To start an...
Views: 286
How do I schedule a backup?
The Online Backup service client allows users to schedule backups to run automatically when the...
Views: 248
How do I use the Continuous Data Protection feature?
You can enable or disable the Continuous Data Backup feature for the Online Backup service. ...
Views: 243
How is data encrypted on storage?
The data stored on Creative Answers service is encrypted using a secure key mechanism with a user...
Views: 268
How is data encrypted on transmission?
The data transferred between Creatie Answers client software and your PC, laptop or server is...
Views: 261
How to set an alert in case my scheduled backup fails?
An alert can be set to provide notification if the schedueld backup fails. To set an alter...
Views: 254
There are some files or folders marked in red on the top pane of the main screen. Why?
The system supports the exclusion of files and folders from the backup. The files or...
Views: 226
Upgrading your Online Backup Software
To upgrade Creative Answers Online Backup software, please follow the instructions below....
Views: 261
What are the advantages of Continuous Data Protection
The Continuous Data Protection (or Continuous Backup) provides the following advantages:
It...
Views: 258
What is Bandwidth Throttle?
The application by default uses maximum bandwidth available. This can affect the performance of...
Views: 254
What is Continuous Data Protection (CDP)?
The Continuous Data Protection (CDP) feature automatically recognises changes made to files...
Views: 239
What is the 'Automatic Selection' feature?
The 'Automatic Selection' option assists you to automatically backup the most commonly used...
Views: 254
What is the Bandwidth test feature?
The menu includes an option to test the upload and download bandwidth. On clicking the...
Views: 267
Will a missed scheduled backup take place when the computer is restarted after the scheduled time?
If your computer is turned on after the scheduled backup time the backup will commence when the...
Views: 223
Will my scheduled backup continue if the system restarts while the scheduled backup operation is in progress?
The scheduled backup that was in progress will automatically continue once you restart the computer.
Views: 239