Knowledgebase

Creative Answers business email service supports the two-way sync of calendars, contacts, and tasks with Outlook 2007. Although the steps below show you how to sync your webmail calendar with Outlook, the procedure is similar for synchronizing contacts and tasks.

Follow these steps to sync your SmarterMail calendar with Outlook from the Web interface:

1. Log in to your webmail mailbox at http://bizmail.creativeanswers.com.au/ using your login details.
2. Click Collaborate in the main toolbar.
3. Click the Calendar navigation pane.
4. Expand My Calendar in the left tree view and click the calendar you want to sync (daily, weekly, monthly, upcoming appointments, or all appointments).
   
5. Click Add to Outlook in the actions toolbar.
6. This will open a new window that contains details about the connection you are about to make with Outlook. You may keep the default description and display names or type your own in the appropriate fields.
7. Click OK.
8. The will open the Launch Application window. Click OK to launch Outlook.
9. To allow SmarterMail to connect with Outlook, click Yes.

Your webmail and Outlook calendars are now synchronized and any changes you make to the calendars will be updated in real time.

If you have shared calendars from other users in webmail that you would liek synchronised to Outlook you need to follow the steps above for each shared calendar.  Please note the access to other users shared calendars is limited to the access they provided when sharing the calendar.

Add to Favourites

Print this Article