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Articles

Domain Administration Events
The email system supports the configuration of events that enable a domain administrator to get...
Views: 32

Email Client Setup on your PC
Creative Answers has a feature rich email system that supports use of a email client such as...
Views: 58

Email password requirements
The password rules for your email accounts are: All passwords must be at least 7...
Views: 53

Enabling Desktop Alerts in Outlook when using IMAP
Microsoft Outlook does not support desktop alerts as standard when using the IMAP protocol for...
Views: 42

Error sending - 220 mail. creativeanswers.com.au
When sending emails if your receive error 220 when sending then your connection has port 25...
Views: 51

Error sending - 550 Authentication is required for relay
If you cannot send email from your PC email client and your are receiving the error "550...
Views: 129

Errors when using Sync with Smartermail
Errors that are received when setting up Outlook to synchornise with your webmail using the...
Views: 31

General Mail Server Information
Creative Answers email system has the following limitsMailbox Quota SizeMailbox sizes are set...
Views: 34

How setup your iPhone using IMAP or POP
This article shows you how to configure your iPhone or iPhone 3G (with Firmware 2.0.x) to use an...
Views: 143

How to configure encryption (SSL) for webmail and/or email clients
Customers the email server have the option of using encrypted or non-encrypted connections. ...
Views: 107

How to configure Microsoft Outlook Free Busy information for Calendar availability
Microsoft Outlook supports the sharing of calendar availability times by publishing the free busy...
Views: 73

How to configure the iPhone to sync Mail, Contacts and Calendar
Creative Answers customers who have signed up for the Activesync services can synchronise their...
Views: 191

How to hide strikeout in emails when using IMAP in Outlook
When using IMAP folders the emails that are deleted are shown with strikeout. The use of...
Views: 35

How to setup IMAP in Outlook 2003 & 2007
This article includes instructions for setting up an IMAP email account in Outlook 2003 and 2007...
Views: 36

How to synchronise contacts, calendar, tasks and notes using a PocketPC
This article describes how to install the software on your PocketPC to allow sychronisation of...
Views: 32

Limitation on certain email account names
There is a limitation in the way Windows applies some usernames which creates a restriction on...
Views: 42

My outgoing emails are failing
If you are receiving errors when sending emails but can receive emails, the following can be the...
Views: 33

Outlook IMAP Error (0x800CCCDC)
This article applies to email accounts setup for the IMAP protocol only. The following error can...
Views: 30

Outlook: "Can't Create File" Error when opening attachment or "The file could not be found" when attaching network files
The following article describes one possible solution to the following error messages in Outlook....
Views: 29

POP3/IMAP4 anti-hammering policy (Denial of Service)
The anti-hammering policy is to protect users from denial of service attacks, brute force...
Views: 26

Reducing SPAM messages
Some tips to decrease the amount of spam are: Use unique, non-published email addresses as...
Views: 56

Sharing Microsoft Outlook free busy information through a Contact(vcf) card
Microsoft Outlook allows you to share your free busy information through your Contact card (vcf...
Views: 30

Synchronisation tab not showing in Outlook 2007
Desktops running Microsoft Vista and Outlook 2007 sometimes do not display the synchronisation...
Views: 33

Synchronising Webmail with Outlook 2007 Using Add to Outlook Feature
Creative Answers business email service supports the two-way sync of calendars,...
Views: 33

Using domain aliases with Email
A domain alias inherits the same email settings and accounts as its hosted domain. Therefore,...
Views: 33

Using Smartermail Sync for Outlook
Creative Answers email system includes a utility to synchronize Outlook with your Email...
Views: 33

Why do I have multiple Sent folders?
When using the email system with the IMAP protocol the sent emails can end up across multiple...
Views: 127