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Adding Mailing Lists to the Global Address List
This article is applicable only to customers using the bizmail.creativeanswers.com.au mail...
Views: 28
bizmail versus mail.creativeanswers.com.au
You will see throughout these knowledge article references to bizmail.creativeanswers.com.au and...
Views: 104
Changing your email password
You can change the email password via webmail for all users. Please follow the instructions...
Views: 27
Configuring and using Plus Addressing in webmail
Plus Addressing is a feature of Creative Answers webmail that allows you to automatically filter...
Views: 28
Configuring POP3 Retrieval
The POP3 retrieval option enables a user to use the one email account to manage incoming emails...
Views: 29
Create a Signature for webmail
You can create a signature for use when sending emails in webmail. To create a Signature in...
Views: 47
Email disappearing from the Webmail Inbox
Emails can be deleted from the Webmail Inbox due to a two reasons. This article discusses...
Views: 27
Enabling other language character sets
To allow you to compose an email in another languages character set you need to set the Text...
Views: 28
Forwarding emails in webmail
Using webmail you can configure emails to be auto forwarded or you can forward individual emails...
Views: 26
How do I access webmail
You can access your Creative Answers web mail account on any browser that has internet...
Views: 64
How do I view(map) a Shared Resource from others
To view a resource that has been shared, you must map the resources to your account. To map...
Views: 57
How to connect to the Global Address List using LDAP
Smartermail allows you to display the Global Address List in the Outlook Address Book using...
Views: 69
How to Create a Distribution List
Note: Distribution lists are only available to customers using the mail server...
Views: 40
How to get a disk space report in webmail
Using your webmail account you have access to reports on your email account service. In...
Views: 32
How to import users into the mail server
Users can be imported into a domain on the Smartermail email service. This is useful for...
Views: 29
How to set the Logout webpage (URL)
Businesses using the email oputsourcing service have the ability to set the page the browser goes...
Views: 47
How to Share Calendar, Contacts, Email, Tasks, Notes to others
Within a domain you can share resources such as Calendar, Email Folders, Notes, Tasks and...
Views: 59
How to spell check in webmail
The webmail supports Spell Checking your new email messages.
To use the Spell Checker in...
Views: 31
How to view the Calendar of another person
This article explains how to view the Calendar of a shared resource in Webmail.
Log into your...
Views: 46
How to view the Contacts of another person
This article explains how to view the Contact of a shared resource in Webmail.
Log into your...
Views: 46
How to view the Email Folders of another person
This article explains how to view the Email Folders of a shared resource in Webmail.
Log into...
Views: 28
How to view the Notes of another person
This article explains how to view the Contacts of a shared resource in Webmail.
Log into your...
Views: 42
How to view the Tasks of another person
This article explains how to view the Tasks of a shared resource in Webmail.
Log into your...
Views: 29
Managing SPAM Settings
The spam settings for your email account or for your domain can be adjusted to suit individual or...
Views: 30
Outlook 2007 and SmarterMail Calendars do not match after doing a SmarterMail Sync
There is an issue when a user accepts an emailed appointment invitation in Outlook 2007...
Views: 23
Overview of Sharing Resources between email users
This article provides an overview on sharing resources between email users in a webmail. ...
Views: 28
Saving a copy of all outgoing email to a Sent Items folder in Webmail
You can configure your webmail account to save a copy of outgoing emails in the Sent Items...
Views: 24
System Tray Notification of Events
Notifications of events in the mail system can be setup in the system tray of your desktop or...
Views: 63
Using Folder Auto-Clean to delete emails
The email service includes a Folder Auto-Clean feature to help customers manage their email...
Views: 48